|The easiest and most efficient way to reach the Retirement Systems is through your ORBIT account.|
The North Carolina Retirement Systems has Benefit Counselors available for questions during business days from 8:30 am -11:00 am and 12:30 pm – 4:00 pm EST. Our counselors are happy to meet you about your needs.
- Log in to ORBIT
- Select Reach a Counselor in the left navigation
- Fill out the required information and submit
- You will receive a confirmation email and a response from a counselor as soon as possible
- Our current response time is posted on myNCRetirement.com